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KARACHI: On 25th May at World Economic Forum 2022 an exciting event on “Visionary Banking in Pakistan” was held that was witnessed by top leaders of WEF and foreign and Pakistani business and banking community.

The key event has been moderated by Muhammad Salman Ali – CEO, VRG who kept all audience at the height of their attention and making the panelists all appear at their very best.

The keynote Speaker Shahzad Dada, President United Bank Limited share the digital transformation journey of UBL and why UBL is a digital bank! The vision of UBL in now an upcoming years towards social and virtual banking which amazed the audience.

Zafar Masud, President Bank of Punjab provide detailed insight as how BOP is contributing its role towards digitalization and transformation of BOP into digital bank with the objective to become customer centric and creating social banking impact.

Kabeer Naqvi, President U Microfinance Bank emphasised on digitalization both for customer and internal banking processes. The journey of UBank from 4.0 billion rupees deposits base to 104.2 billion rupees and having largest lending portfolio is only through optimized processes and enablement of digital channels for the customers supported by de-centralized baking makes UBank unique for banking.

Shahzad Shahid, Head of Digital Banking Bank of Punjab shared his views on the role of product designing and implementation in the overall visionary banking strategy. In addition to this, Shahzad appraise the audience as how consistency and sustainability in terms of business model of future banking can be achieved.

Tassawur Hussain, CEO I3Pathfinder Solutions talk on how personalized customer experience can be achieved using technology and data analytics. Also, customer experience is the key for future banking with personalized experience, technology is not the only factor here.

Ali Shah Asani, CEO iPath commented on the quote “People need banking, they don’t necessarily need banks - Bill Gates” as how future banking disruption will enable the customer focused banking. Ali stressed on relationships of fintechs with banks, technological role both for banks and fintech and consider innovation as a key for success while sharing the tech and business experience all together.

Copyright Business Recorder, 2022

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