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CYBERNET commenced its services in March 1997 from Karachi and later extended its operations to Lahore, Islamabad and other major cities. As a result of the Company's farsighted decisions, strong leadership and highly dedicated professionals and engineers, CYBERNET has established itself as the country's preferred Internet and Data Service provider.
CYBERNET is the largest independent Internet and Data Communication Network Service Provider in Pakistan. The company offers various services to the corporate and consumer sectors and is also exploring the possibilities of extending several other unique services to its valued customers.
CYBERNET's network is designed with built-in redundancy and intelligence to optimise bandwidth while minimising hops, congestion and points of failure; features which collectively translate to better throughput and latency.
With the largest clientele in Pakistan and by far the most sophisticated infrastructure in the country, CYBERNET has truly become the industry leader in a short span of time.
CYBERNET has over 17,000+ dialup ports and 270Mbps of dedicated International Internet bandwidth. The company has the largest Client base consisting of many thousands of Corporate and Consumer customers nation-wide. Within the ISP domain, CYBERNET is also the largest client of the national telecom provider, PTCL.
CYBERNET's high-tech infrastructure meets international standards adhered to by the best run Telco's/ISP's/ASP/s of the world. Operating on the largest leased optic fiber infrastructure in the nation, CYBERNET is also the only ISP in the country to use the world's best tools in customer management and billing solutions.
CYBERNET specialises in flexible and innovative services that are based on open systems to fulfil customer's end-to-end communication needs with maximum clarity and control.
CYBERNET stands proud to be one of the few Service Providers in the nation with an emphasis on deliverance of professional services to its clients.
CYBERNET maintains the largest infrastructure in the private sector with the broadest product portfolio, enabling it to address any of our customers' needs-whether it'd be simple dial-up access or an ATM-Frame Relay circuit backed by satellite. To deliver the most suitable product in any corner of Pakistan, CYBERNET's physical presence spans 45 cities and the company also has virtual presence in more than 1200 other cities across the country.
CYBERNET is a subsidiary of the Lakson Group of Companies, one of Pakistan's oldest, most diversified and professionally-run conglomerates. CYBERNET is the only Data Service Provider in Pakistan that serves as a one-stop network and bandwidth solution to its clients in any part of the country.
CYBERNET's financial backing and strong commitment from its stakeholders only bolsters its vision to play an ever greater role in Pakistan's technological future.
At CYBERNET, the company's team of engineers and professionals apply their specialisation, knowledge and vast experience to tailor packages and technology to suit customer needs and budgets. Corporations need to stay focused on their primary business to stay ahead of the competition. To achieve this, Internet service must be reliable and hassle-free. CYBERNET provides a broad range of products and services specifically tailored to meet the needs of the client; furthermore, CYBERNET operates the only leased end-to-end fiber optic network backed by VSAT. Besides providing Internet services CYBERNET also offers the following corporate solutions to its customers.
-- VSATs (DAMA and SCPC)
-- xDSL
-- Satellite Broadband Solutions
-- Internet Bandwidth Solution
-- Virtual Private Network
-- Hosted Exchange
-- CYBERSME
-- DOT (Display Only Terminal)
-- Optical Fiber Frame Relay Services for Domestic Connectivity
-- Corporate Leased Line Access
-- Internet Downlink Services
-- VPDNs (Virtual Private Dial Networks) Services
-- Network Designing for Inter-Branch Connectivity
-- ISDN Services
-- DDP - Dedicated Dialup Port services
-- Video Conferencing
-- Cyber-Fax services
-- Server co-location
-- Security Solutions
-- Wireless Solutions
-- Corporate Mail Solutions
-- Customised Web mail solution (POP3 Based)
-- Web-Hosting Services
-- Application Hosting
-- FTP Services
-- Real Time Branch Office Connectivity
-- Domain Registration and Mapping
-- Managed Firewall Services
-- Back-up Secondary Mail Solution (Pakistan/USA)
-- Incoming Virus Free Emails for Whole Domain (Anti-Virus Mail Guard-Trend Micro)
-- Incoming Virus Free Emails for Mail Boxes created on Relay (Anti-Virus Mail Guard).
CYBERNET assures tremendous cost advantages to its customers, especially when one factors in the comprehensive list of benefits that come with a CYBERNET connection: speed, security, reliability, performance, and customer service. In addition, CYBERNET's corporate and consumer support personnel are available 24/7/365 to resolve any complaint from any type of customer. CYBERNET's integrated 24/7 helpdesk system also manages trouble tickets and automatically escalates any issues for prompt resolution.
The Consumer Choice Award 2004, is yet another milestone towards our success. We are thankful to all our users; their satisfaction towards and appreciation of our services have made it possible for us to attain this recognition. We are optimistic that in the future we will continue to grow with the success of our customers and of our country, and to keep contributing towards the ICT development in Pakistan.
[CYBERNET is the 1st Internet Service Provider in South Asia to have successfully achieved the ISO 9001:2000 certification. The certificate was issued by Lloyds Register Quality Assurance (LRQA) in accordance with the QMS-IT accreditation standards of ANSI-RAB and UKAS.]

Copyright Business Recorder, 2005

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