ISLAMABAD: Minister of State for Postal Services Maulana Abdul Ghafoor Haideri Friday said a committee would be constituted to conduct survey for reviewing services of the Pakistan Post.
"In view of the survey, new policies, standards and systems would be introduced to focus greater attention on improving customer satisfaction," he stated this during his visit to General Post Office Islamabad.
He said that efforts would be made to transform Pakistan Post into a vibrant, modern, customer-friendly and self-sustainable service organization.
Emphasizing the importance of postal department, the minister said that Pakistan Post has a broad and varied role to play beyond provision of communication link for individuals and businesses.
He said that keeping pace with the changing communications market, Pakistan Post needs to bring all the post offices under one network.
He said that the Pakistan Post took a number of initiatives to further enhance the efficiency of postal employees and enable them to provide rapid service to the customers.
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