Virgin Atlantic suspends services to Pakistan in ‘review of entire network’

Virgin Atlantic announced on Monday that “it will be suspending services between London Heathrow and Lahore and Islamabad.”

The suspension will come into effect in Lahore on May 1 and in Islamabad on July 9.

In a press release on its website, an airline spokesperson said “As we continue to ramp up our flying programme in 2023, we’ve taken the opportunity to review our entire network and decided to make a few changes.”

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“Following this review, it is with regret that we’ve taken the difficult decision to suspend our services between London Heathrow and Pakistan. Since commencing operations in December 2020, we have been proud to offer choice for customers travelling between London and Manchester in the UK, and Islamabad and Lahore in Pakistan. During that time, we have also provided important cargo capacity, as well as delivering vital medical supplies.”

“This is not a decision we have taken lightly, and we’d like to apologise for any inconvenience caused. We would like to wholeheartedly thank everyone in Pakistan; our customers, teams, partners and the authorities for their support over the past two years.”

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“We will communicate to any customers due to fly after these dates - who will be affected by the cancellations - to provide options, which include rebooking, where applicable, or a full refund,” he said.

The final Pakistan flight dates are:

LHR-LHE VS364 departs 30th April 2023 at 21:55

LHE-LHR VS365 departs 1st May 2023 at 12:25

LHR-ISB VS378 departs 8th July 2023 at 21:55

ISB-LHR VS379 departs 9th July 2023 at 12:40

“Our teams will communicate with any affected customers due to travel after these dates to share their options which include rebooking (if applicable) or a full refund,” the spokesperson said. “Customers who have booked with a third party travel agent should contact them to discuss their options.”

Virgin Atlantic launched flights from London Heathrow to Islamabad and Lahore and Manchester to Islamabad in the peak of Covid-19 pandemic in December 2020.

The routes were launched when many destinations, including the US, were closed for travel.

“Our Pakistan routes were targeted to capture the visiting friends and relatives (VFR) market which was one of the first sectors to recover,” the statement said. “As Virgin Atlantic ramps up its flying programme for 2023, the airline is reviewing its network and ensuring resources are utilised in the most optimal way to achieve operational resilience.”