KARACHI: BankIslami has entered into an agreement with M3 Technologies Pakistan (Pvt) Ltd, one of Asia’s premier communication services provider for business and telecom operators.
‘WhatsApp Business’ will enable BankIslami customers around the world to use the power of digital platform’s APIs in 180 countries to offer a wide variety of customer-oriented communication on WhatsApp.
BankIslami will be rolling out large number of communication solutions for its customers on the underlining WhatsApp Business APIs, which will allow automation of communication processes and will help accelerate development of personalized, robotic and AI based Customer Support Services.
Bilal Fiaz, Group Head Consumer Banking, BankIslami has said that with an aim to offer valued customers optimal digital convenience through leveraging state of the art digital platforms and WhatsApp Business is one such initiative.
Saim Zuberi, Country Manager for M3 Technologies Pakistan (Pvt) Limited has said that Banking sector can harness the power of WhatsApp Business APIs and offer Bots and conversational services supporting Banking customers around the globe in a reliable and efficient manner.
Copyright Business Recorder, 2021
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