KARACHI: Yango Ride has rolled out an upgraded safety feature in its app for users in Pakistan, introducing personalized safety checklists and a new in-app safety center that provides real-time updates on security measures and practical safety tips before and during rides. The update will gradually become available for all users in the near future.
The new safety center displays a list of required measures for passengers, which includes reading onboarding materials, filling in personal information, adding trusted contacts, taking a selfie, or updating their email.
If anything from the list is missing, the application will mark this item and prompt the user to take the necessary action and fill the gap. Passengers can learn more about standards for partner drivers, how to get help in case of a conflict or an accident and learn more about each security feature in one click. The main screen always contains quick access buttons for SOS-signal and support in case of any emergency.
Miral Sharif, Country Manager for Yango Pakistan, said that Safety is highest priority at Yango, and Yango believe it’s essential not only to implement robust safety measures and security technologies, but also to make them visible and transparent to every user. “With our new personalized safety checklists and updates, passengers can now see exactly what we’re doing to protect them at every stage of their trip from the moment they book to the end of the ride,” she added.
The new safety center shows the current status of the journey and indicates which safety check-ups and features are implemented. The factors that are considered while calculating the security level include latest driver identification check, speeding control, driving style control and in-ride insurance.
Both the passenger and the partner drivers are fully insured during the active Yango rides, making the journey safer for both the parties, in case of any accidents on the road.
Safety is one of the main areas of focus for the Yango Ride service. Over 30 special features are available for both passengers and partner drivers before, during, and after the ride. These features include speed and driving style monitoring, the ability to share routes and trip details with trusted contacts, a quick access to SOS numbers in case of an emergency, and others.
Copyright Business Recorder, 2025
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