Wateen Telecom has been ranked the number one wireless broadband service provider in the country by PTA. In a survey for quality of service for all broadband service providers, Wateen was ranked first in the overall standings for all wireless broadband operators in the country.
In pursuance of PTA's role to safeguard of consumer interests and growth of quality broadband services, PTA carried out the second nation-wide Broadband Quality of Service (QoS). A survey held of all wireless and wireline service providers throughout the country. The survey was conducted during third and fourth quarter of 2011.
It is worthwhile to note that QoS generally determines the standing and status of country's telecom services; therefore, special emphasis is exerted to keep the QoS of broadband companies at a satisfactory level. PTA has devised QoS standards Key Performance Indicators (KPIs) in line with best international practices and in consultation with service providers. The survey analysis is carried out on the basis of scores against each KPI.
Wateen is the pioneer in bringing wireless broadband technology to the country and the first in the world to roll-out a WiMAX network on a nation-wide scale. Naeem Zamindar, CEO Wateen Telecom, in a message to the employees on this occasion stated that "This award recognises Wateen's excellence in delivering extraordinary customer value. Our initiatives taken over the last year and at the re-launch are now delivering the required results for our customers".-PR
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