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On the one hand the Federal Board of Revenue (FBR) is looking for ways and means to enhance tax collection but on the other those genuine business houses/units established have to wait for an indefinite time due to whims and caprices of the authorities. No unit can start business without being assigned the Sales Tax Registration Number.
You must be aware that it takes four to six months to ultimately succeed and that also after hectic pursuit at various stages. We wish to bring to your kind notice the various stages through which it has to pass:
Step one is to electronically make an application for registration with the FBR.
If you are successful then after phone calls to the concerned officials in PRAL/FBR acknowledgement e-mail is received calling for various documents.
The taxpayer sends all the requisite documents through courier for which no acknowledgement/e-mail is received. So again the taxpayer has to stick to his telephone to get through if luck favours him and pray to the FBR official for his documents to be attached with his application.
Thereafter, indiscriminately one or the other pseudo-objection is raised. After the removal of objection the business house is again trying its luck on telephone, to attain attachment and update of the application. Many a time, the same is not done by the official sitting behind the system in the FBR. The business house has no alternative but to keep trying and requesting telephonically to do the needful.
If you are successful to getting all the documents attached thereafter, it goes mum at the FBR. To further activate the aspiring sales tax registree has to make phone calls once again. If he is lucky to get hold of some of the lesser evil, he begs him to move his application further. They verbally inform that the applicants' documents are approved and they have sent them to the concerned Regional Tax Office (RTO) for business verification.
Thereafter the applicant has to approach the local registration office day in day out firstly to dig out the letter sent by the FBR and then to persuade them to send the same to the concerned RTO. The same has to be followed at all stages because it has to go through the proper channel to reach the concerned reporting officer.
After the visit of the unit inspector and before reporting then again, there is a list of documents requisitioned by the inspector as well. If the report is prepared by the inspector, it comes back to local registration office (LRO) once again through proper channel.
Again the applicant has to approach the LRO to send the same to the FBR for final action. After ensuring that the report is sent to the FBR the applicant is once again faced with the hassle of the contacting the Board officials to do the final action.
It is crystal clear from the above stated facts that at all these stages at all FBR level and field authorities so many functionaries are involved time and again who in themselves claim to be the ultimate authority to do the needful. All this process happens in a minimum duration of four to six months if during all this time the applicant is on his toes. This timeframe is for genuine gentleman businessman because it can be curtailed to days through slippery shortcuts.
Kindly take cognisance of these facts and undue hurdles if we are serious about resolving problems because people involved at various stages are least pushed about business activity and generation of funds and revenue.

Copyright Business Recorder, 2011

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