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Print Print edition: 2011-12-26

Data to be a defining tech trend in 2012

Published Updated

The start of this year was marked by a tech industry obsession with where to put growing mountains of information gathered online and by sensors increasingly woven into modern lifestyles.
External drives boasted seemingly unfillable capacities and companies touted services for storing bits and bytes at massive data centres in the Internet "cloud."
As 2012 approaches, focus has turned to searching for trends, patterns and other useful insights about people's preferences and behaviours that might be buried in troves of data.
"Big analytics toward the end of the year became the big term and into next year it will be the big term," independent Silicon Valley analyst Rob Enderle told AFP on December 23.
"Analytics is really the core of what will be happening in everything from medical research to advertising."
The theme for this year's Web 2.0 Summit in San Francisco was unlocking the power of "big data," and the topic was dissected by top Internet company executives at an array of industry gatherings.
"Analysing data can tell you want resonates and what doesn't," Enderle said. "Applied to elections it could be the difference between winners and losers."
An IBM computer called "Watson" that made headlines by beating a human Jeopardy! television quiz show champion at his own game demonstrated the power of data analytics, according to the analyst.
"Could you imagine Watson used for legal or medical research?" Enderle asked. "You can do some amazing things by drawing conclusions from information you already have but couldn't make heads or tales of before now."
He predicted that analytics would drive major breakthroughs in the years ahead.
Large businesses out to recapture the intimacy of running small shops in tune with local customers are turning to a start-up that gleans insights about people from cold, hard data.
Collective (i) will come out of stealth mode in January with a unique service that helps businesses better understand even their smallest customers through real-time data analysis.
"What Ford's assembly line did for cars we are doing for analytics," he said.
The New York City-based firm operated by Cross Commerce Media has been in test mode for seven months, winning fans such as US gift service 1-800-Flowers and flash-sale website Gilt.
"At the end of the day, what I am always trying to do is re-create the relationship we had with customers when we started with one flower shop in Manhattan in 1976," said 1-800-Flowers president Chris McCann.
"Collective (i) has given me the ability to do that in a different way than has been done before," continued McCann, who was 15 years old when he joined his older brother in their first florist shop.

Copyright Agence France-Presse, 2011

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