Millions of Skype users around the world were left incommunicado Wednesday when the popular internet telephony system was disrupted by a massive glitch.
Skype issued an apology for the outage, which left millions of people unable to log onto the service or connect to any of their contacts. Skype said that the problem appeared to originate in the service's peer-to-peer system, in which some users' computers are used as "supernodes" to help the application connect with users.
"Under normal circumstances, there are a large number of supernodes available. Unfortunately, today, many of them were taken offline by a problem affecting some versions of Skype," the company said in a web posting.
"Our engineers are creating new 'mega-supernodes' as fast as they can, which should gradually return things to normal. This may take a few hours, and we sincerely apologise for the disruption to your conversations."
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