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ISLAMABAD: The Federal Tax Ombudsman (FTO) has disposed of a complaint filed by the taxpayer regarding non-reflection of his sales tax deregistration status on the Federal Board of Revenue’s IRIS portal.

The complainant, represented by Miss. Riffat Naeem advocate High Court, had been deregistered under Section 21(1) of the Sales Tax Act, 1990 by the Commissioner-IR, Zone-I, RTO-II Karachi on August 18, 2015. However, the deregistration was not updated online, resulting in repeated notices for non-filing of returns.

On referral of the matter by the FTO, the Commissioner uploaded the deregistration application on January 14, 2026, thereby resolving the grievance. The Ombudsman, M. Zafar ul Haq Hijazi, subsequently closed the case, noting that the intervention had ensured redressal of the taxpayer’s complaint.

Copyright Business Recorder, 2026

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