Canada's Research In Motion Ltd will offer free premium apps worth more than $100 to appease BlackBerry customers frustrated by last week's global disruption of smartphone service. Research In Motion said on Monday a selection of premium apps would become available to download without charge at BlackBerry App World for four weeks beginning October 19.
It will also offer corporate clients using the secure "enterprise" network one month of free technical support as an apology for the outage. The offering, to compensate for a system failure that left tens of millions of Blackberry users on five continents without email, instant messaging and browsing, could be expensive for RIM and it remains to be seen how many customers will see the offer as an acceptable response.
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