AVN 50.85 Increased By ▲ 1.79 (3.65%)
BAFL 28.61 Increased By ▲ 0.06 (0.21%)
BOP 3.60 Decreased By ▼ -0.03 (-0.83%)
CNERGY 3.24 Decreased By ▼ -0.03 (-0.92%)
DFML 10.73 Decreased By ▼ -0.07 (-0.65%)
DGKC 52.59 Increased By ▲ 0.61 (1.17%)
EPCL 44.00 Increased By ▲ 0.40 (0.92%)
FCCL 12.45 Increased By ▲ 0.03 (0.24%)
FFL 6.20 Increased By ▲ 0.04 (0.65%)
FLYNG 5.96 Decreased By ▼ -0.03 (-0.5%)
GGL 10.30 Increased By ▲ 0.04 (0.39%)
HUBC 68.59 Increased By ▲ 0.09 (0.13%)
HUMNL 5.83 Decreased By ▼ -0.01 (-0.17%)
KAPCO 22.58 Decreased By ▼ -0.07 (-0.31%)
KEL 1.85 Increased By ▲ 0.02 (1.09%)
LOTCHEM 29.52 Increased By ▲ 0.62 (2.15%)
MLCF 28.57 Decreased By ▼ -0.13 (-0.45%)
NETSOL 80.87 Increased By ▲ 3.97 (5.16%)
OGDC 79.83 Increased By ▲ 1.43 (1.82%)
PAEL 9.71 Increased By ▲ 0.04 (0.41%)
PIBTL 4.28 Increased By ▲ 0.07 (1.66%)
PPL 61.58 Increased By ▲ 1.09 (1.8%)
PRL 14.45 Decreased By ▼ -0.03 (-0.21%)
SILK 1.11 Increased By ▲ 0.05 (4.72%)
SNGP 42.97 Increased By ▲ 0.47 (1.11%)
TELE 7.25 Increased By ▲ 0.15 (2.11%)
TPLP 13.32 Increased By ▲ 0.55 (4.31%)
TRG 98.93 Increased By ▲ 2.80 (2.91%)
UNITY 15.50 Increased By ▲ 0.27 (1.77%)
WTL 1.19 Increased By ▲ 0.01 (0.85%)
BR100 4,190 Increased By 29.8 (0.72%)
BR30 14,589 Increased By 182.3 (1.27%)
KSE100 41,904 Increased By 217.8 (0.52%)
KSE30 14,804 Increased By 61.5 (0.42%)

ISLAMABAD: The National Electric Power Regulatory Authority (Nepra) has grilled Gujranwala Electric Power Company (Gepco) and Lahore Electric Supply Company (Lesco) for not resolving issues of their consumers.

These issues were raised at an online open Kutchery, officiated by Chairman Nepra Tauseef H Farooqi and Member KP Maqsood Anwar Khan. Chief Executives Officers (CEOs) of both Discos responded to the questions raised by the regulator and consumers.

The issue of over-billing to agriculture consumers in Sambrial (Sialkot) was also raised by one of the consumers to meet revenue collection targets given by the Power Division. CEO, Gepco, Muhammad Ayub acknowledged that the complaint of consumers was accurate which has been ratified. He further stated that Letter of Explanation (LoE) has been issued to the concerned meter reader.

Chairman Nepra also expressed his concern on issuance of inflated bills to consumers and stressed that consumed units only be charged to the consumers.

He further stated that Discos should not charge repair cost of burnt transformers from consumers as the regulator allows O&M cost to them.

According to Nepra’s official statement, consumers complained about over-billing, electricity connections and non-payment of electricity bills on time. Consumers also complained of bad transformer replacement and low voltage.

The Authority directed the regional offices of Nepra to make monitoring of the concerned Discos more effective. The Authority also urged the concerned Discos to complete the earthing of the electricity pole as soon as possible. “If earthing is not completed, the Authority will take strict action against any loss of life,” said Chairman Nepra.

Copyright Business Recorder, 2022

Comments

1000 characters
Kamal Jun 09, 2023 08:11pm
It is stated that Wapda authorities do not reserved properl time of load shedding mostly lt is lop sided From last three hours our electricity is off plz registered my cocmlaint
thumb_up Recommended (0) reply Reply

Consumers’ complaints: Nepra assails Gepco, Lesco

Post-budget press conference: Dar looks to pacify concerns

Sindh govt announces up to 35% raise in salaries, 17.5% hike in pension amounts

Met office warns Cyclone Biparjoy now 910km away from Karachi

Fitch does not ‘expect large further devaluation of Pakistani rupee’: report

Hina Rabbani Khar concludes two-day visit to Denmark, Finland

Dubai ranks third among top global cities, ahead of New York, London and Paris

Lahore ATC grants police two-day physical remand of Yasmin Rashid in Askari Tower attack case

Sri Lanka lifts import limits on 286 items as crisis eases

Egypt’s annual headline inflation rate speeds up to 32.7% in May

Zelensky says counteroffensive actions ‘taking place’