90m users to next-gen CBS: Telenor completes world’s largest one-go migration

ISLAMABAD: Telenor Pakistan has successfully completed the world’s largest one-go migration of all prepaid and postpaid provisioned customer base of 90 million to next-generation Charging and Billing System (CBS).

The newly deployed cloud-native CBS is hosted on a private cloud with enhanced service resilience, geo-redundancy, and high scalability. Built to support a rapidly expanding digital ecosystem, the platform enables development of next-generation digital services, faster time-to-market and seamless digital integration through more than 100 APIs.

The successful migration is a testament to the tireless collaboration of cross-functional teams from Telenor Pakistan, Huawei, OEMs and suppliers cutting across multiple functions within technology and business, working closely to ensure smooth and uninterrupted cutover.

Speaking on the occasion, Awais Vohra, Chief Executive Officer of Telenor Pakistan, said: “The successful migration of our next-generation CBS is a pivotal step in Telenor Pakistan’s digital transformation. By strengthening our core systems, we are building a scalable and resilient foundation which enables host of new digital services, faster response to customer needs and paves the way for 5G readiness. This upgrade reflects our commitment to innovation and long-term technological development in Pakistan.”

Ethan Sun, Chief Executive Officer of Huawei Pakistan, added: “Our long-standing partnership with Telenor Pakistan continues to evolve as we jointly enable next-generation digital capabilities. Huawei is proud to support Telenor Pakistan with a future-ready CBS platform that enhances operational efficiency today while laying the groundwork for 5G and beyond.”

This successful migration underscores Telenor Pakistan’s commitment to delivering cutting-edge digital services and positions the company at the forefront of the country’s telecom evolution. With its future-ready infrastructure, Telenor Pakistan is poised to unlock new opportunities to support digital Pakistan vision.

Copyright Business Recorder, 2026