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Pakistan

Karachi Metropolitan Corporation ‘digitalises’ official correspondence with QR code verification

  • Introduction of QR-code-based correspondence significant step to safeguard official transactions, restore public trust in municipal documentation, says Mayor Karachi Barrister Murtaza Wahab
Published December 19, 2025 Updated December 19, 2025 09:40pm

The Karachi Metropolitan Corporation (KMC) announced on Friday the launch of a digital correspondence system embedded with quick-response (QR) codes.

“This landmark initiative is designed to ensure authenticity, transparency, and efficiency in all official communications and will come into effect on December 22, 2025,” the KMC said in a statement.

Under the new system, all official letters, notices, and communications issued by the KMC will carry a unique QR code that can be verified by anyone, anywhere.

“This step will not only streamline internal processes but will also enable citizens, institutions, and stakeholders to instantly verify the authenticity of official documents, thereby eliminating the risk of forged or fraudulent correspondence.”

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As per the KMC statement, after December 22, all official letters issued without a QR code will be considered invalid.

Speaking on the occasion, Mayor Karachi Barrister Murtaza Wahab said the KMC was moving “decisively towards modern, transparent, and technology-driven governance”.

He emphasised that the introduction of QR-code-based correspondence was a significant step to safeguard official transactions and restore public trust in municipal documentation.

“KMC is not limited to providing municipal services alone. We are responsible for managing prime lands, recreational facilities, markets, slum abadis, and several other critical sectors. To secure official transactions, prevent misuse, and curb fraudulent practices, the adoption of a digital and verifiable correspondence system was the need of the hour,” the Mayor said.

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He maintained that the initiative would significantly reduce delays, enhance efficiency, placing KMC services on a fast track.

“We are successfully moving towards our goal of digital transformation, and today marks an important milestone in bringing the Karachi Metropolitan Corporation in line with modern governance standards,” he remarked.

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