PMOS to play central role in executing National Digital Masterplan: minister

Federal Minister for Economic Affairs Ahad Cheema said on Wednesday that Prime Minister’s Office System (PMOS) would serve as a key facilitator in the implementation of the National Digital Masterplan by strengthening inter-ministerial coordination and digital integration.

He said this while chairing a meeting to review the PMOS, an innovative AI-powered platform designed to strengthen governance, enhance coordination, and improve monitoring of government initiatives across ministries and departments, as per a statement.

During the meeting, officials from the Pakistan Digital Authority presented a comprehensive demonstration of the PMOS. They were briefed on the system’s advanced features, highlighting its ability to connect all federal ministries with the PMOs through a centralized digital platform.

The system enables real-time monitoring of tasks, projects, and milestones, ensuring greater transparency, accountability, and efficiency in government operations.

The participants were informed that directives issued by the Prime Minister’s Office would be communicated instantly to the relevant ministries and departments through the platform.

“The system will also facilitate immediate progress tracking and performance monitoring, allowing decision-makers to remain updated on the status of key assignments and initiatives.

A key feature of PMOS is its automated alert mechanism, which highlights overdue tasks through pop-up notifications on the accounts of Federal Secretaries and other concerned officials,” as per the press release.

This feature is expected to significantly improve timely execution and follow-up of government directives.

The meeting was also briefed on a sovereign AI-based GPT-powered research system developed by the Pakistan Digital Authority. The tool has been designed to support internal research by utilizing previous directives, decisions, and official orders, enabling faster access to institutional knowledge and informed decision-making.

The GPT system will also act as a virtual assistant for government officers, with a proper understanding of official procedures and workflows. It will be capable of assisting in and completing official tasks assigned by officers through the use of artificial intelligence, thereby enhancing productivity, efficiency, and service delivery across government departments.

Cheema appreciated the efforts of the Pakistan Digital Authority in developing the AI-powered PMOS and acknowledged its potential to modernize public sector governance.

He directed the relevant stakeholders to further refine and enhance the system to ensure maximum effectiveness, user-friendliness, and operational efficiency before its wider implementation.

“Pakistan is progressing towards an AI-based digital governance system aimed at improving efficiency, transparency, and public service delivery,” the minister said.

The minister further said that citizen-focused digital services, already being delivered through platforms such as Asan Khidmat Markaz and other digital forums, would be further enhanced through a connected government-wide digital ecosystem.

“Initiatives such as digital tax enforcement systems and other technology-driven governance solutions will continue to expand in the future, contributing to a more modern, responsive, and accountable public sector,” Cheema said.

The meeting concluded with a shared commitment to leveraging digital technologies and artificial intelligence to strengthen governance, improve service delivery, and promote a more responsive and accountable government framework, added the statement.