Special duties have been assigned to Chief Engineers, officers and officials at Distribution Control Centre Islamabad to monitor the arrangements, said an IESCO spokesperson Wednesday.
Chief Engineers would monitor the distribution network for uninterrupted power supply while all complaint offices would also remain open 24 hours to address and redress customers' complaints. IESCO operational staff would provide immediate services during tripping or technical fault.
The spokesperson appealed to the customers to cooperate with IESCO and asked them to contact their respective areas complaint offices in case of interruption in power supply.
He said the customers could contact following officers on their cell number: On Sept 24 Addl XEN Bhara Kahu, Mujahid Hussain Cell No: 0340-888-929, on Sept 25 Addl Dy Manager Umair Aslam Cell No: 0340-8880906, on Sept 26 Addl Dy Manager Rajesh Kumar Cell No:0340-888-873 and on Sept 27 Addl Dy Manager Muhammad Iqbal Cell No: 0340-8880941.
They could also contact Chief Executive Compliant and Monitoring Cell at IESCO Head Office on toll free No: 0800-25250, landline Nos: 051-9252933-36, 051-9253208 and Distribution Control Centre IESCO 051-9250240-43 during 24 hours, he added.