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KARACHI: National Bank of Pakistan (NBP) has embarked on the journey towards integration of technology systems via new Enterprise Service Bus (ESB) platform.

The signing ceremony was held at NBP Head office, graced by Shaikh Ausaf Ahmed, Chief Technology Officer (A) from NBP and Amin ul Hafeez, CEO Arcana Info Pvt Ltd.

This upgrade supports the Bank’s digital transformation and modernizes its IT setup. The ESB platform securely links NBP’s core system with other applications, allowing real-time transactions, faster response times, and better customer service across all channels.

Sharing his views on the occasion, Ausaf Ahmed Shaikh, Acting Chief Technology Officer, said, “The ESB strengthens the Bank’s digital foundation, improves system stability, and prepares NBP for future growth. With this successful rollout, NBP continues building a secure, reliable, and future-ready technology environment to enhance customer experience and meet the demands of a fast-changing financial industry.”

The new system also improves reliability and stability through centralized monitoring and stronger performance control. It boosts security, supports regulatory compliance, and ensures safe data exchange without any manual intervention.

The platform accelerates the launch of new digital products and services, enabling rapid innovation without compromising on security or performance. By eliminating redundant connections and simplifying integration, it reduces system complexity and drives meaningful cost efficiencies.

Powered by DevOps automation, the ESB streamlines updates and ensures seamless deployments, enhancing overall operational agility. This empowers technological teams to adapt swiftly to evolving business demands and raise customer expectations with greater speed and confidence.

Copyright Business Recorder, 2026

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