MULTAN: General Manager Sui Northern Gas Pipelines Limited (SNGPL) Ahmed Jawad Khan has said that the company is ensuring safe and reliable gas supply to consumers while improving service delivery through modern technology to make it more transparent and user-friendly.
Talking to APP, he said that domestic consumers were given priority in gas supply and load management during winter was kept relatively balanced to minimize inconvenience. He said that old and dilapidated gas pipelines were being replaced in phases, resulting in a significant reduction in gas leakage incidents and emergency situations.
Under various development initiatives, Rs 83 million were spent on new TBS installations, operational phases and system upgradation, which helped resolve low-pressure issues in areas, including Gross Mandi, Zakariya Town, Naqshband Colony and Hassanabad.
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Ahmed Jawad Khan further informed that 1,200 points were rerouted from main sewerage holes, leading to a substantial decline in water-related complaints in gas lines. He said that Rs2.286 billion were spent on phased replacement of worn-out pipelines, which resolved low-pressure issues for around 50,000 households and also helped reduce system losses.
Highlighting digital initiatives, the general manager said that consumers could now view and pay their gas bills online and lodge complaints through online platforms and email alerts, eliminating the need for repeated visits to SNGPL offices.
Speaking about future development targets for Multan region, he said that projects worth Rs83 million would be executed to further improve gas pressure in Multan and adjoining areas.
He added that special focus would be given to ensuring uninterrupted gas supply to industrial consumers to support economic activities.
Regarding gas theft control, Ahmed Jawad Khan said that special inspection and enforcement teams were actively working in the field. So far, 883 raids have been conducted, 22 MMCF of gas theft detected and Rs27 million recovered, while action against illegal compressors and connections was continuing.
On issuance of new gas meters, he said that meters were being provided in accordance with available gas resources and merit, with priority given to domestic consumers. He added that an online system had been introduced to ensure transparency in the gas connection process.
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