Pakistan launches chatbot, dashboard to address coronavirus queries

The chatbot is programmed to answer several queries related to coronavirus. The government has also establishe
17 Mar, 2020
  • The chatbot is programmed to answer several queries related to coronavirus.
  • The government has also established a national dashboard to access real-time data regarding coronavirus.

The government has set up a chatbot to address queries relating to the novel coronavirus COVID-19, informed Head of Digital Pakistan Tania Aidrus.

“Our team wanted to build an effective way to get information out to Pakis­tanis. We’ve launched a chatbot to address common concerns on #Coronavirus. You can find labs near you and even do a quick test to assess your risk of #Coronavirus. Please try it out!” Aidrus wrote on Twitter.

In order to get started, all you would need to do is to press this link: https://www.messenger.com/t/NHSRCOfficial, the user will then need to send a message to the Facebook page of Ministry of National Health Service, Regulations and Coordina­tion (NHSRCOfficial) on Messenger, the user can message in both Urdu and English.

The chatbot is programmed to answer several queries related to coronavirus, its symptoms, how to protect yourself, assess risk and also find testing labs near the user.

Furthermore, a national dashboard has also been established to access real-time data regarding coronavirus, informed Aidrus.

“I’d like to thank @CodeForPakistan for setting up the national dashboard in such short notice. We now have a holistic view of the active cases from across the country. This will aid in providing timely and data driven decisions as the situation changes in real-time. #CoronaVirus,” she wrote.

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