Power Division resolves 11,695 pending net metering cases

The Power Division (PD) announced on Saturday that 11,695 pending net metering cases were resolved, and the process of direct communication with the affected consumers had officially commenced.

The cases were solved on the special directives of Federal Minister for Power Division Sardar Awais Ahmad Khan Leghari, as per a statement issued today.

“This initiative aims to ensure that every eligible consumer receives their due rights in accordance with rules and regulations, eliminating the need to rely on any third party, agent, or intermediary for the completion of their applications,” the press release said.

During the transition phase from net metering to the net billing system, a total of 16,654 applications were pending, after which a comprehensive verification and validation process was launched to resolve all the cases on a priority basis.

The statement added that the Pakistan Information Technology Company (PITC) had initiated direct contact with the consumers to provide them with timely and reliable updates regarding the verification of their applications and subsequent steps.

READ MORE: Power Division moves to expedite net-metering approvals following NEPRA directives

“PITC is reaching out to the respective consumers directly via SMS, WhatsApp, and other digital channels.

Consumers are explicitly advised that no fees or payments are required to be made to any individual for the expedited or further processing of their applications.”

Moreover, the PD said that the verification and validation process for the remaining 4,959 applications was currently underway.

“The government’s top priority is to resolve legitimate public grievances without unnecessary delays or interference,” Leghari said.

He directed the relevant organizations to expedite the scrutiny of the remaining pending applications and to ensure that every consumer is provided with clear and transparent updates regarding their case.