ISLAMABAD: Huawei hosted a high-profile Operations Transformation Forum for leading Middle East carriers on the sidelines of the Mobile World Congress in Barcelona. The Forum aimed to create a platform for close communication with carriers and industry partners to share knowledge, experiences, and best practices to continuously create value for service providers and help carriers accelerate digital transformation.

With the advent of the digital economy, 5G, new digital services, and digital operations transformation are becoming important factors for carriers’ business success. In addition, there are challenges in service monetization, user experience management and O&M.

In attendance were senior Huawei executives, including Steven Yi, President of Huawei Middle East and Bill Tang, President of Huawei Global Technical Service Department. Additionally, more than 15 telecom carriers and industry partners in the Middle East were present at the Forum to discuss new digital services and digital operations transformation.

Bill Tang, President of Huawei Global Technical Service Department, shared Huawei Service and Software strategies. He said, “Based on carrier’s transformation trend, Huawei provides carriers with three transformation journeys in 2022: Convergent & Intelligent Digital Service, Data-driven Ultimate Experience, and Intelligent Predictive O&M.”

Ahmed Shahab Nasir, CTO, JazzCash Pakistan, said, “We will continue to focus on building a robust payment ecosystem, and products drive continuous development.”

Dr Ali Al Hashmi, General Manager of Networks at Omantel, added, “Customer experience-driven 5G precision marketing and closed-loop network issues are the most critical to 5G commercial success.”