The HESCO informed here on Monday that the Board of Directors reviewed at length the technical and financial matters as well the ongoing development projects of the organizations and directed the management to further improve their performance.
The members of the board unanimously agreed to review the detection cases of the consumers, address their grievances and initiate action against power thieves according to existing law.
They also directed the formation of special teams at head office and circle offices for scrutiny of the electricity bills of the consumers and recovery of outstanding amount against defaulters.
The members of the board also emphasised the need of establishment of new grid stations as well as installation of AMR Meters at industrials, commercial and domestic connections so that correct electricity bills could be prepared with correct meter reading.
They also underlined the need of adopting gentle behaviour with the consumers with resolving of their genuine complaints at the earliest. They also asked further activation of HESCO helpline 118.
They also asked the management to put the entire HESCO staff on alert during expected heavy rains of the monsoon season and launching of mass campaign for consumers of adopting precautionary measures during the downpour.