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KARACHI: A signing ceremony for a Memorandum of Understanding (MoU) between the Sindh Provincial Ombudsman and Transparency International Pakistan on providing better, free and speedy justice to the public was held at the Provincial Ombudsman Sindh headquarters.

The ceremony was attended by Transparency International Pakistan Chairman Justice R Zia Pervaiz along with a delegation comprising the Member Board of Trustees Prof Dr Uzma Shujaat, Executive Director Kashif Ali and Communication and Partnership Manager Saira Bano.

On this occasion, Provincial Ombudsman Sindh Mohammad Sohail Rajput gave a detailed briefing to the Transparency International Pakistan delegation about the aims, objectives and working methods of the Provincial Ombudsman Sindh.

Rajput said that they are working on a modern complaint management system for public complaints related to government departments, after which the complainant will be able to directly monitor the process of his complaint, while the registered complaint will also be immediately transferred to the concerned officer for the next stage.

Rajput said that partnership with a reputable organization like Transparency International Pakistan is a good step the partnership between the two institutions will prove to be a milestone in promoting good governance in Sindh. Chairman TIP Justice R Zia Pervaiz said that the Provincial Ombudsman Sindh is undoubtedly rendering excellent services for redressal of public complaints related to government departments of Sindh hope the collaboration of the two institutions will increase the public’s confidence in registering complaints for the provision of justice.

Later, Provincial Ombudsman Sindh Mohammad Sohail Rajput and Chairman Transparency International Pakistan Justice R Zia Pervaiz signed the agreement. Secretary Provincial Ombudsman Sindh Mansoor Abbas Rizvi, Registrar Masood Ishrat, Director Coordination Imdad Hussain Siddiqui, Consultant IT Akmal Naseem and others were also present on the occasion.

Copyright Business Recorder, 2025

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