Order issued by insurance ombudsman: List of companies not settling claims in timely manner to be drawn up

KARACHI: Federal Insurance Ombudsman Dr Khawar Jameel chaired a meeting recently during which problems faced by people across the country regarding insurance schemes were reviewed.

Presiding over the meeting through video link, Dr Khawar Jameel got details of the applications received from the public about insurance claims and their settlement.

He said that the details of insurance companies that are neglecting the public in timely payment of their legitimate insurance claims should be immediately provided to his office.

Participants of the meeting told the ombudsman that public complaints were being dealt with and the process of settling insurance claims was underway.

The process of delivering justice to the people on their doorstep was being expedited, as per President Dr Arif Alvi’s vision.

Director General for Federal Insurance Ombudsman Mubasher Naeem Siddiqui said that the offices of the ombudsman will start working in Faisalabad and Sukkur soon.

Dr Khawar Jameel directed that all regional directors should intensify the insurance awareness campaign in their respective cities. The holding of seminars should be ensured in this regard.

Besides Dr Khawar Jameel and Mubasher Naeem Siddiqui, Ayaz Mahmood, Umar Farooq, Ronaq Hayat, Nazar Muhammad Kalhoro, Dr Fazal Muhammad Abrijo, Mumtaz Qureshi, Subhan Memon, Abdul Basit Khan (Lahore), Shoaib Ahmed Siddiqui (Islamabad), Rifat Qazi (Peshawar), Hafeezur Rehman (Quetta), Salim Raza Asif (Multan), and Muhtasim Abbasi (Hyderabad) attended the meeting either in person or through video links.

Copyright Business Recorder, 2022