The Punjab government has started "stern action" against the officers of various departments for showing irresponsible behavior in resolving public complaints received on Pakistan Citizen Portal. In this regard, Chief Secretary Punjab Yousaf Naseem Khokhar ordered action against officers over poor performance in connection with disposal of complaints at Pakistan Citizen Portal.
According to sources, Assistant commissioners of DG Khan, Gujrat and Toba Tek Singh, issued show-cause notices to 31 and warning letters to 20 others. Seventy one assistant commissioners were awarded with appreciation letters over satisfactory performance. Similarly, explanation letters were served on two deputy commissioners whereas warning letters were issued to three others.
The Local Government Department suspended eight chief officers, served show-cause on six and explanation notice on 49 officers. The education and departments issued explanation letters to 22 and 11 chief executive officers respectively.
The Chief Secretary Punjab has also issued instructions to officers regarding early disposal of complaints on Pakistan Citizen Portal and regular review of performance in this regard.