The Securities and Exchange Commission of Pakistan (SECP) has directed all public companies to place information of their own complaint handling cell and contact person prominently on their homepage of respective websites as a primary point of contact. Moreover, public companies are also advised to place the SECP Service Desk Managements System's ("SDMS") updated logo along with the disclaimer only in investor related section of the website as a secondary point of contact.
According to circular number 2 of 2019 issued by the SECP here on Monday, through its earlier notification SRO 634(1)/2014 dated July 10, 2014, the SECP directed all public companies to maintain a functional website with effect from August 31, 2014, In this regard, guidelines were also issued on December 02, 2014 to facilitate the companies in understanding and implementing requirements of the aforesaid notification.
Subsequently, SECP vide SRO 684(1)/2015 dated July 15, 2015 and SRO 1222 (I)/2015, dated December 10, 2015 required all public companies to display the web-link and logo of SECP's investor education portal "Jamapunji" at prominent place on homepage of their websites and to maintain the required information on their websites in Urdu language along with English language.
In continuation of the aforesaid notifications and in supersession of Circular No. 31 dated November 30, 2017, SECP, in exercise of its powers conferred under section 510 of the Companies Act, 2017 (XIX of 2017), is pleased to direct all the public companies to place information of their own complaint handling cell and contact person prominently on their respective websites' homepage as a primary point of contact. Moreover, public companies are also advised to place the SEEP Service Desk Managements System's ("SDMS") updated logo along with the disclaimer only in investor related section of the website as a secondary point of contact. The format of the complaint handling information in the investor section of the website must appear as specified by the SECP without any alterations, SECP added.