Customer complaints about banking services are on the rise amid the ongoing coronavirus pandemic.

According to the data released by the Banking Mohtasib, during the first nine months of January-September 2020, the Banking Mohtasib received complaints against banks for fraud, forgery, and other irregularities, showing a significant rise compared to last year.

According to the spokesperson of the Banking Mohtasib, during the period from January 1, 2020 to September 30, 2020, 19,028 complaints were received from the public, which is 50.7 percent more than the same period last year.