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ISLAMABAD: Pakistan Telecommunication Company Limited (PTCL) has upgraded its services in Chitral through a challenging team effort in the hilly and snow covered region.

This past winter season saw an unusually high rate of snowfall and severe hail storms due to which PTCL's Lowari Hill repeater got damaged, affecting its DSL and Wireless services in different areas of Chitral, said a press release issued here.

Covered in 10 feet of snow, the Lowari Hill top repeater is situated at a height of 10,256 feet and is in accessible by foot in winters. It serves as a nerve centre of PTCL's telecommunication services to Chitral.

Despite the harsh weather condition in the area where wind speed is around 110km per hour, PTCL immediately undertook repair work with full diligence to streamline services to this important region.

In the midst of heavy snow and storm, a team comprising eight people was dispatched. It managed to transport heavy-duty equipment to the site with the support of 30-40 locals on foot.

"PTCL upgraded the services by repairing the foundation of the tower, thus restoring DSL as well as wireless services for different areas of Chitral," said GM Wireless North, Wajeeh Anwer.

"We did not let harsh terrain and weather to come in the way of our firm commitment to provide quality and uninterrupted telecom services to valued customers in Chitral."

Copyright APP (Associated Press of Pakistan), 2012

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