Wi-Tribe Pakistan and Al-Khwarzami Institute of Computer Sciences University of Engineering And Technology Lahore unveiled "wi-cam" at a press conference held at University of Technology Lahore here on Tuesday.
Wi-cam is a CPE (Customer Premises Equipment), which is Management and Administration Tool, developed by students and graduates of KICS-UET using open source technology, allows broad band companies such as wi-tribe to remotely configure and manage CPE's, while receiving instant notifications and access to live data. Not only does this result in an improved customer care experience, it also enables customers to continue enjoying seamless connectivity.
Wi-Tribe entered into a strategic public-private partnership with KICS -UET to conceive, develop and launch a fully funded research and development programme, enabling the innovation of this break through feature-rich management tool. With Wi-cam, Wi-Tribe and UET jointly demonstrate that sourcing local development of critical customer service innovation is not only possible, but also essential to the proliferation of technical capabilities with in Pakistan.
"At wi-tribe, we thrive on the potential of the Pakistani youth and are eager to foster innovative ideas that can elevate the local IT industry to international standards. With remote CPE management capabilities providing real time up dates and support allows wi-tribe to stay focused on customer satisfaction," said Dr Tanveer-ul Haque, vice-president technical at wi-tribe Pakistan.
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