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Our vision: With Cash Cycle Management(tm) Solutions, we want to streamline cash handling in bank branches and retail stores, link common cash processes intelligently, and become the leading end-to-end supplier of cash handling solutions in this arena.
Our solution approach:
We regard the cash cycle as a special kind of supply chain that requires a product (in this case, cash) at the right time in the right amount, using the minimum in resources to make it available or return it to the cash cycle. Streamlining should therefore begin where the majority of expenditures for cash handling occur - in stores and branches. In a second step, cash streams can be optimised between these industries as well.
The result is a closed cash cycle.
Our solution scenarios:
1. The cash cycle in bank branches and retail stores: In the Retail Cycle, the focus is on the automation of cash processes in the store, with particular emphasis on closed cash cycles in the checkout zone and the cash office. In the Banking Cycle, bank branches benefit from the use of intelligent, compatible cash cassettes that can be exchanged freely between separate cash points - ATMs, cash recycling systems, and automated teller safes (ATS).
2. Our Cash Cycle Management(tm) Solutions ensure in the Inter-Business Cycle that cash streams between retail stores and bank branches are streamlined and thus costs reduced. Cash no longer needs to be removed to the cash center and then transported to the central bank; instead, banks can replenish their cash points directly with full banknote cassettes from retail stores.
3. In the Cash Center Cycle, our future scenario involves CiT providers and their cash centers in addition to bank branches and retail stores. The core of this approach is that the automated filling and emptying of cash cassettes in the cash center's sorting systems enables cross-sector cash cycle management.
The Banking Cycle: optimization in bank branches
For years now, Wincor Nixdorf has been optimising cash handling for retail banks through its innovative cash recycling systems for the self-service zone and the front office. Since this closed cash cycle allows deposited cash to be released for withdrawals after authentication and fitness testing, banks can significantly reduce their workload and expenses.
Seamless exchange of cassettes.
The CINEO systems' banknote storage concept represents a genuine innovation. For the first time, these intelligent end-to-end cassettes allow the exchange of cash between the individual cash points and thus support for the cash cycle within the bank branch. Cash that is deposited at the bank counter into an automated teller safe can, for example, be used for direct replenishment of the ATMs in the self-service zone. In conjunction with the corresponding software application, the intelligent banknote storage concept thus enables the seamless exchange of the same cassette between different cash points.
Replenishment and removal processes between systems in the self-service zone, the front office and the back office are thus optimised in a closed cash cycle that is also significantly more efficient. This considerably reduces not just work, but also the risk of robberies and errors, and makes cash handling in bank branches faster, more secure and more cost-effective.
Data ensures transparency.
On the whole, the innovative note storage concept means cash cycle transparency and maximum audit compliance, and even enables the exchange of cash between bank branches. Precise information on the value of cash in the cassette, the dates of its use and the paths it has taken are available anytime it is needed. This maximises process transparency while minimising manual cash handling.
Cycle Management(tm) Solutions: new opportunities for our customers
Unique, innovative, groundbreaking: Cash Cycle Management(tm) Solutions from Wincor Nixdorf enable clear cost reductions, maximum security, best possible transparency and optimum processes.
Wincor Nixdorf's Cash Cycle Management(tm) Solutions offer an end-to-end concept for cash handling based on state-of-the-art information technology. We are the first supplier to exploit the common ground in the cash handling processes of banks and retail stores. The components in this brand new solution portfolio consist of the most modern hardware and software in conjunction with end-to-end services.
With this integrated portfolio, we can streamline cash handling in bank branches and retail stores and link common cash processes intelligently. The portfolio is modular to offer customers the greatest possible advantage through customer-specific combinations of its modules.
Cash
The new generation of system hardware
One of the core elements is the new hardware system generation, called CINEO (Cash Intelligence - NEO/new). Its components can be used in systems at both banks and retail companies. This new product family consists of ATMs, automated teller safes and terminals as well as systems that automate checkout processes, such as self-service checkouts or payment terminals. The CINEO product family sets new standards in user-friendliness, design, security and quality. The same applies to serviceability. The systems automatically provide a whole host of operating information. This enables proactive system management and leads to the greatest possible availability. Thus Wincor Nixdorf creates a foundation for long-term investment protection.
The intelligent banknote storage concept
All the CINEO systems share the same banknote processing technology, whether the device is for a retail or banking environment. The storage media are also new and based on a uniform standard. The concept is holistic because these media are used across the system family and throughout the cash cycle for both deposits and withdrawals. An intelligent chip in the storage unit stores information that is available at any time on both the level of cash inside and where and when the unit has been used or opened. Thus the banknote storage itself makes a valuable contribution to seamless tracing of customer cash across the cash handling process.
Innovative software
Wincor Nixdorf also has a software portfolio that is continually being expanded and refined. It offers modules for the control and optimization of the cash processes in bank branches and stores, but also for managing the complete cash supply chain from bank branch to central bank. With the Cash Cycle Management(tm) Solutions Base, Wincor Nixdorf offers innovative software modules on the basis of a modern software architecture. This software portfolio includes solutions for system monitoring solutions, cash inventory forecasting and optimization, order management, tracking & tracing and management reporting.
Cash Cycle Management Solutions(tm) Base allows banks and retail companies to assume the management of their cash processes themselves. They can take advantage of the bundling of our software expertise in the banking and retail arenas, and integrate their own processes across these two sectors.
Innovative services
All the functionalities of the Cash Cycle Management(tm) Solutions Base are also part of the Wincor Nixdorf eServices Platform(r). This platform is the basis for IT operation and cash cycle management by Wincor Nixdorf Services. Banks and retail companies can thus hand over the complete control of their cash processes and IT operation to Wincor Nixdorf Services, if they wish. This allows them to profit from the know-how of our specialists, from economies of scale, and from our international service organisation, which ensures uniform IT-Services Management Standards world-wide via the Wincor Nixdorf eServices Platform(r).
Our customers can then concentrate on their core business and use the resources they've saved for investments in further innovations. The advantages: complete transparency of cash and IT processes at optimal cost and best possible system availability.

Copyright Business Recorder, 2012

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