Shell's energy utility to refund some customers for overcharging - Ofgem

Britain's energy regulator on Friday ordered Shell's  utility business to refund and compensate around 12,000 customer accounts it overcharged on default tariffs when the price cap was introduced earlier this year.

Ofgem said http://pdf.reuters.com/htmlnews/htmlnews.asp?i=43059c3bf0e37541&u=urn:newsml:reuters.com:20190614:nRSN1623Ca  Shell Energy Retail Ltd will pay 200,000 pounds ($253,520) in addition to the refund to its consumer redress fund, bringing the total payment to 390,000 pounds.